BeepingMe Service Provider values your Privacy. In this Privacy Policy Agreement, we describe the information that we collect from you when you visit our Website and app. We also explain how we use and disclose the collected data. This Policy is incorporated into and is subject to the BeepingMe Terms of Use. Your use of the app and/or services and any personal information you share with us is subject to the Privacy Policy and Terms of Use.
Collection of Personal Information
Personal information is defined to include information that, whether on its own or in combination with other information, may be used to identify or contact you, such as name, address, email address, phone number, etc. readily.
We collect personal information from Service Professionals offering their products and services. This information is wholly or partially accessible to all visitors using the BeepingMe website or mobile application, either directly or by submitting a request for a service. Service Professionals and customers are required to create an account to be able to access certain portions of our Website, such as to submit questions, participate in polls or surveys, to request a quote, to provide a bid in response to a quote, and request information. If and when they create and use an account with BeepingMe, they will be required to disclose and provide to BeepingMe information including personal contact details, bank details, personal identification details (such as PAN card, Aadhar card, phonebook, call logs, etc.) and participate in polls or surveys or feedbacks, etc. Such information gathered shall be utilized to ensure greater customer satisfaction and help a customer satiate their needs. The type of personal information that we collect from you varies based on your particular interaction with our Website or mobile application.
Consumers
During the Account registration process and your usage of BeepingMe Website or application, we will collect information such as your name, postal code, telephone, email address, and other personal information. You may also provide us with your mailing address and demographic information (e.g., gender, age, political preference, race or ethnic origin, and other information relevant to user surveys and offers). We may also collect personal information that you post in your Offer, Profile, Wants, or Feedback, and any comments or discussions you post in any blog, chat room, or another correspondence site on the Website or mobile application, or any comments you provide during dispute resolution with other users of the Website or mobile application.
Service Professionals
If you are a Service Professional and would like to post any information about yourself, we will require you to register for an Account. During the Account registration process, we will collect your business name, telephone number, address, zip code, travel preferences, a description of your services, a headline for your profile, first and last name, and email address. Other information may also be required to be provided to BeepingMe while you avail and use BeepingMe Website or application. Also, you may, but are not required to, provide other content or information about your business including photographs and videos. We also may collect payment information, such as credit card information from you.
Background Verification
The Service Professional acknowledges that as part of the on-boarding process, the Company or an entity/agency appointed or nominated by the Company (Verifier), may undertake background verification checks of the Service Professional to authenticate, among other things, the genuineness and competency of the Service Professional. In light of the above, the Service Professional expressly consents to and acknowledges the following:
- The Service Professional does not and will not have any objection to BeepingMe sharing the Service Professional’s personal information and documents, including but not limited to name, gender, date of birth, addresses, mobile number, email, education record, employment record, Aadhaar number, other government-issued IDs such as Voter ID, PAN card, driving license, etc. (collectively “Proprietary Information”) with the Verifier for background checks and verification.
- The Service Professional authorizes the Verifier to securely store the Service Professional’s Proprietary Information on their platform and understands that the Verifier shall endeavor to ensure confidentiality of the same.
- The Service Professional acknowledges that the digital record of the Proprietary Information on the Verifier’s platform shall be accessible to BeepingMe and BeepingMe and their authorized users/partners/affiliates/contractors shall be entitled to access and update such digital record on the Verifier’s platform, including data, documents, certificates, verification reports, references, testimonials, etc. and shall be entitled to use the related services provided via the Verifier’s platform.
- The Service Professional acknowledges that if the Service Professional is desirous of editing and/or deleting its digital record from the Verifier’s platform, it shall be entitled to do so by sending an email to such email address of the Verifier which shall be immediately provided by the Company to the Service Professional, and in such a manner as the Verifier requires the same.
- BeepingMe reserves its right to take appropriate actions (in its sole discretion) according to the outcome of the background check and verification. BeepingMe reserves the right to record the conversation between service professionals and consumers facilitated by BeepingMe through the messaging/chat mechanism on the platform or the calls made through the virtual numbers provided to safeguard the Privacy of consumers and service professionals. All the chat/messaging logs or call recordings can be used to, but not limited to, monitor and prohibit abuse, safeguard the rights of consumers and service professionals, resolve disputes.
If we deem it necessary, in our sole and absolute discretion, we may also ask for and collect supplemental information from third parties, such as information about your credit from a credit bureau (to the extent permitted by law), or report to verify any identification details you provide during registration.
Collection of Personal Information from Social Networking Sites
You may log into our Website through your Facebook account. If you do so, you must enter the email address and password that you use for your Facebook account. We will ask that you grant us permission to access and collect your Facebook basic information (this includes your name, profile picture, gender, networks, User IDs, list of friends, date of birth, email address, and any other information you have set to public on your Facebook account). If you allow us to access this information, then we will have access to this information even if you have chosen not to make that information public.
We store the information that we receive from Facebook with other information that we collect from you or receive about you.
Facebook controls the information it collects from you. For information about how Facebook may use and disclose your information, including any data you make public, please consult Facebook’s privacy policy. We have no control over how any third-party site uses or discloses the personal information it collects about you.
Collection of Automatic Information, Use of Cookies and Other Tracking Devices
We and our third-party service providers, which include ad networks, use cookies, web beacons, and other tracking technologies to collect information about your use of our Website and Services such as your browser type, your ISP or operating system, your domain name, your access time, the URL of the previous Website you visited, your page views, your IP address, and the type of device that you use.
We also track how frequently you visit our Website and use our Services. We use this information (including the data collected by our third-party service providers) for Website analytics (including to determine which portions of our Website are used most frequently, what our users like/do not like), to assist us in determining relevant advertising (both on and off our Website), to evaluate the success of our advertising campaigns, and as otherwise described in this Policy. Currently, we do not honor browser requests not to be tracked.
We may obtain your device ID which is sent to BeepingMe servers and used in fraud prevention efforts.